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Live Facial Recognition in Retail: Twelve Principles for Responsible Deployment Live facial recognition in retail promises to transform how stores tackle serious and repeat offenders. Some early adopters report a

Self-checkout exit gates sound straightforward and sensible. Put a barrier at the exit, deter walkaways, reduce shrink. But in practice, the decision, and the implications, are far more complex than

Wrong inventory records lead to empty shelves, excess stock and lost sales. Previous ECR Retail Loss research has shown that correcting inaccurate records can boost sales by 4 to 11%.

Why self-checkout host training matters more than ever Self-checkout has become one of the most visible (and sometimes controversial) parts of modern retail. It promises faster shopping and lower operating

Store leadership practices that cut retail loss are measurable and material. Our 2014 study revealed that employee engagement is not just a “soft” HR metric but potentially a hard operational

Retail food waste reduction practices are shifting from isolated initiatives to systematic, data-driven surplus reduction across the value chain. Each year, the food waste working group shares its priorities for

When it comes to A retail crime prevention ROI, retailers are united by a common challenge: retail crime is rising, but the business case for investing in prevention remains stubbornly

Designs Against Shoplifting: the student design competition finale Designs Against Shoplifting is the finale of a new anti-theft packaging design competition with Central Saint Martins, built around a simple (and

Wrong inventory records create a special kind of retail chaos. How to improve inventory accuracy is an increasingly important topic for retailers worldwide. The shelf says “out of stock”. The

Concerns about self-checkout walk-offs are growing. When shoppers don’t pay for the items they have scanned at the self checkout (SCO), either by accident or design. There’s increased sense of