Podcasts

Duration: 24 minutes 51 seconds

Everyone suspected that pushing more transactions through self-checkout costs you stock. The largest study yet finally puts a number on it.

Duration: 19 minutes 2 seconds

Body-worn cameras have moved from a security add-on to a frontline safety device, and the evidence base is now strong.

Duration: 15 minutes 25 seconds

Retail video has shifted from a reactive recording tool to a way of watching, and talking to, stores in real time.

Duration: 14 minutes 42 seconds

The stores that waste the least food usually have one thing in common: engaged colleagues. Get that right and waste can fall by 20 to 30%, but it is hard

Duration: 12 minutes 25 seconds

Egg waste rarely tops a retailer’s loss report, but the real number is bigger than it looks. Much of it never gets recorded, because clearing up smashed eggs is a

Duration: 12 minutes 16 seconds

Bananas are one of retail’s biggest sellers and one of its biggest sources of waste. Colin Peacock and food waste expert Richard Thalemann unpack a recent ECR meeting, from a

Duration: 16 minutes 5 seconds

Duration: 16 minutes 55 seconds

Duration: 11 minutes 19 seconds

Duration: 13 minutes 21 seconds

Duration: 17 minutes 45 seconds

Starting a retail loss prevention consultancy demands the same qualities that make a good loss prevention leader: curiosity, resilience, and a willingness to solve complex problems. In this episode of

Duration: 18 minutes 44 seconds

Summary: the returns fraud challenge Returns fraud has displaced payment fraud as a primary concern for many retailers. As businesses have tightened controls around transactions, bad actors have shifted their

Duration: 13 minutes 12 seconds

Retail supply chain theft is a growing but under-resourced problem, accounting for an estimated 8% of unknown loss across the retail sector. In this episode of the Sell More and

Duration: 12 mins 39s

Predicting inventory inaccuracies helps retailers focus audits and interventions on the SKUs most likely to be wrong, rather than spreading counting effort evenly. Colin Peacock speaks with Aris Syntetos, Yacine

Duration: 13:06

In-Store facial recognition for loss prevention is delivering serious results—one retailer reported a 25% drop in shrink—but it’s still on shaky ground.

Duration:

Internal theft is responsible for a huge chunk of retail loss—yet only 2% of cases ever come to light. Professor Emmeline Taylor joins Colin Peacock to discuss the rising complexity

Duration: 16 min 20 sec

What happens when someone orders five beers and a bag of crisps to arrive within 15 minutes but the store only has four beers? Professor Daniel Corsten joins Colin Peacock

Episode 6

Duration: 21 min 40 sec

On-shelf cameras don’t solve on-shelf availability—but they support it. Daniel Corsten joins Colin Peacock to discuss the latest ECR Retail Loss research and explains why shelf image technology is best

Episode 5

Duration: 17 min 58 sec

Criminologist Joe Clare shares practical lessons from ECR Retail Loss’s recent returns fraud research, revealing how a small group of repeat offenders can drive the bulk of losses. Even though

Episode 4

Duration: 14 min 28 sec

Store donations to colleagues to reduce food waste – still underused? Despite being the cheapest option for food redistribution, less than a quarter of major retailers donate surplus food to