About us
Who we are
At ECR Retail Loss, we are dedicated to making a positive impact on the retail landscape by addressing one of its most stubborn challenges: reducing retail losses, which includes shrink.
Our priorities are set by our community. We provide free access to reports, insights, newsletters and meetings to anyone in the industry.
ECR Retail Loss is a not-for-profit organisation. Any income that we generate is invested in further research.
The ECR Retail Loss Board includes representatives from Aholddelhaize, Next, Nike and Tesco, while our research panel includes respected academics from world-leading universities.
Full details of our team, including board members, academic researchers and research grant providers, are available here.
What we do
ECR Retail Loss helps the industry think differently about managing the problem of retail loss by sharing best-practice, knowledge, insights, tools, and techniques.
We’re a growing community of 400+ retailers globally, including more than two-thirds of the world’s top 100 retailers. Members participate in our regular meetings and contribute to our active research programme.
We also have active participation from dozens of consumer packaged goods suppliers and selected research grant providers, fostering a comprehensive approach to retail innovation.
Anyone in the industry can download our reports, sign up for a newsletter or take part in our free events.
Our research and resources
We conduct detailed academic research into the most relevant aspects of retail loss and shrink. Our community helps the academics carry out this research. And then benefits from it.
We make these research papers available free of charge
Every year we also run more than 75 open-invitation online sessions, webinars and in-person meetings. The Working Groups develop and share loss prevention expertise and research in eight key focus areas.
Innovation and collaboration
We support innovators in retail loss through our bi-annual Innovation Challenges. These shine a spotlight on the best new developments for preventing retail loss.
Each event focuses on one of our key research areas, bringing fresh, actionable interventions to the forefront. Many previous winners are already helping retailers reduce shrink.
By providing a collaborative platform for startups and small businesses to share their impactful ideas, products or services, ECR Retail Loss helps promote a strong retail ecosystem.
The wider ECR community
ECR Retail Loss is part of the global ECR Community: a not-for-profit association of organisations in the Retail and Consumer Product Group sector.
ECR Community provides a neutral platform to develop and share best practices across its worldwide network of 40,000+ manufacturers, retailers, service providers and industry associations.
The community’s other focus areas include:
Join us!
Join us as we help the retail industry
sell more and lose less.
ECR Retail Loss is open to anyone in the industry. We provide free access to a wealth of knowledge, tailored to your role and specific needs. Whether you are a retailer, a supplier, an academic researcher, or a technology provider, you can explore our reports to inform your work on managing retail losses.
