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Food markdown tactics can help retailers sell products approaching expiry, but better financial results do not always mean less food waste. At our recent food waste working group meeting, retailers

Are you ready for the most comprehensive global study of on-shelf availability in more than 20 years? For retailers, the cost of out-of-stocks starts with sales that can be lost

Simply getting RFID into your stores is a significant achievement. But, for retailers at our annual RFID Innovation Summit in Madrid, that launch is only the first step on a

Staff dishonesty in retail was the central theme at our recent meeting of the retail loss, safety and security working group. One retailer described how internal theft was on the

Retail product protection works when it cuts theft while keeping products easy to buy. It also has to fit into a working day full of deliveries, replenishment and customers who

So, you have an established employee fraud detection system, experienced analysts and reports going out to stores. But… Too much is manual. Your team wastes time checking false alarms. And

Introducing our NEW research proposal Some retailers count every product once a year, while others aim to do it a couple of times. One retailer has even moved away from

Retail crime case management should do more than create a digital record of an isolated incident. At its best, it connects people, vehicles, locations, evidence and outcomes across multiple events.

A customer is ready to buy an item that the stock file says is available, but when a colleague goes to find it, it isn’t there. Does that sound familiar?

Chocolate theft is no longer a minor problem hiding within a much larger grocery loss number. And it is a worldwide challenge. An ECR Retail Loss contributor with industry experience