News

Self-checkout adoption passes a retail tipping point Customers have made their choice; our latest research shows that more than half of all transactions now pass through self-checkout where it’s available.

Fresh meat loss remains one of the most challenging categories in retail loss prevention. High-value, easy-to-conceal, and increasingly targeted by both opportunistic and organised offenders, fresh meat continues to account

Retail shrink training: How one retailer turned lessons into results Training has long been one of retail’s most important tools for reducing shrink. Yet many retailers face the same challenge:

When retailers discuss RFID retail deployment, the conversation often revolves around technology. How many tags are being used? Which categories are covered? What read rates are being achieved? How quickly

Is the humble shopping bag becoming a retail security headache? Few issues generate as much frustration amongst loss-prevention teams as customer hold-alls and retail bag checks. For many retailers, particularly

Retail crime is becoming more sophisticated, more aggressive and more expensive. Across the industry, businesses report rising levels of organised retail crime, violence and abuse toward colleagues, self-checkout losses, fraud,

For years, retailers have treated substitutions as the least-worst solution to the frustrating operational problem of on-shelf availability. An item goes out of stock after the customer has placed an

How are retail loss prevention teams really organised today? If there was ever any doubt that retail loss prevention teams have become a core part of modern retail operations, our

E-commerce fraud tactics are evolving fast. But so are the strategies of the teams fighting them. When 26 senior retail loss prevention and fraud leaders from 14 major retailers sat

Body worn cameras case study – The evolution of body worn cameras in retail This article draws on a recent ECR Retail Loss working group meeting, where two large grocery