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Delivery in 30 Minutes, refunds in 30 Seconds. But who’s counting the cost? On-demand retail loss is becoming one of the most urgent unanswered questions in modern retail. Customers want

Registration is now open for the 2026 IRI Training, the two-day Inventory Record Inaccuracy training course run by ECR Retail Loss at Cardiff University on 9 and 10 December. The

Rescued ingredients are often presented as a clever food-waste project: a limited-edition chutney, a seasonal soup or a worthy product with a good story. However, a recent discussion hosted by

Does your retail crime risk model help you stay ahead of crime, or only give you yesterday’s news? Would you confidently bet your next £10 million of security investment on

How Mature Is Your Retail Crime Risk Model? Five questions that reveal whether your organisation is reacting to yesterday’s crime or preparing for tomorrow’s. Most retailers have some form of

Why the industry needs a common framework for the value of retail crime prevention “Every retailer measures the true cost of crime differently.” — Senior retail loss prevention leader Introducing

Store security innovation: what other retailers are doing Every retailer wants safer stores, while every finance director wants lower costs. Too often, those two objectives collide. For years, retailers have

For many retailers, the challenge with RFID deployment isn’t deciding whether the technology works. It’s knowing where to start. What is the RFID business case? River Island RFID The team

Predictive stock counting: the inventory answer you’ve been waiting for Retailers have spent decades trying to answer the same question. How do you keep inventory records accurate without spending more

Why can’t retailers agree on what food waste KPIs to measure? It’s Monday morning. And the CEO has one question. “We’re committed to cutting food waste. If every store could