Research papers

Our research papers offer groundbreaking insights and actionable outcomes to help retailers and their partners better manage the many ways in which profits can be negatively impacted by all forms of retail loss. Produced by some of the leading academic experts in the field of retailing and loss prevention, they are all free to download.

Self Checkout

Self-Checkout: Improving Scan Accuracy Through Design

Short Report - Key Insights & 20 Design Concepts

Self-Checkout: Improving Scan Accuracy Through Design

Written by Lorraine Gamman, Paul Ekblom, Jeffrey Doruff

Short Report - Key Insights & 20 De...

Abstract In this unique applied research study, academics and designers partnered with four of ECR’s Retailer members to immerse themselves in the self-checkout...

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Self Checkout

Self-Checkout Loss: Three Ways to Rethink SCO Design

Full Report - Key Insights, Three Ways to Rethink SCO Design and 20 Design Concepts

Self-Checkout Loss: Three Ways to Rethink SCO Design

Written by Lorraine Gamman, Paul Ekblom, Jeffrey Doruff

Full Report - Key Insights, Three W...

Foreword The ECR Retail Loss Group is delighted to have had the opportunity to work with the University of the Arts London, Design Against Crime Research Centre...

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Self Checkout

Self-Checkout in Retail: Measuring the Impact on Loss

Measuring the Loss

Self-Checkout in Retail: Measuring the Impact on Loss

Written by Adrian Beck

Measuring the Loss

Abstract This report, published in 2018, focusses upon quantifying the risks associated with three forms of self-scan and checkout technology (SCO): Fixed (the...

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