Event overview
In this video working group meeting we will hear from multiple retailers, and how their Security Operations Centres (SOC’s) are evolving over time, exploring the practical realities of delivering measurable outcomes across safety, loss prevention, marketing, compliance, and a positive return on investment.
From CCTV and remote monitoring through to AI-driven alerts, POS integration, body-worn cameras, radio communications, analytics platforms and facial recognition, the session will explore where retailers are seeing tangible value and where investments may not yet be delivering expected returns.
The group will also consider how live incidents are transformed into actionable intelligence, including how SOC outputs support police engagement, investigations and the disruption of repeat offenders.
Finally, participants will reflect on lessons learned, sharing what they would do differently if they were designing their SOC again today.
Whether you and your business are at the start of your journey towards building a SOC, or long established, this meeting is an opportunity to benchmark approaches, to share ideas and gain new insights from years, and practical ideas to strengthen the impact and effectiveness of SOC’s.
We are expecting over forty different retail business’s to be represented, expect this meeting to be fast paced and highly interactive. This meeting is for retailers, CPG’s and academics only.
