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Tern

Tern combats return fraud with real-time assessments, custom policies, and home pickup inspections, ensuring secure, efficient returns and financial guarantees for businesses.

Description

Tern Returns offers a comprehensive solution to combat fraudulent returns by providing real-time identification, assessment, and adjustment of return practices. Their platform enables businesses to dynamically apply custom return policies based on customer behavior and SKU-level characteristics, effectively mitigating return fraud. Additionally, Tern's home pickup service includes item inspection and assessment at the time of pickup, offering a financial guarantee against fraud and ensuring a secure and efficient returns process.