Gathering robust data on store incidents is not easy, stores are busy, reporting systems can be clumsy, stores don't see the benefits of reporting, the data collected is "dirty" and the quality not high enough to share it with confidence with the C Suite, the media, law enforcement and others.

In this annual update, we will hear from retailers who have increased their investments in store incident data collection and the outcomes this has allowed them to deliver. Expect to hear how these retailers have better engaged stores with new easier to use data systems, invested in full time resources dedicated to ensuring data quality, investments in data reporting systems and analytics and finally, established ways of sharing the data with those outside of their business.

This meeting is for retailers, CPG's and academics.