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Wismotion

Wismotion boosts supply chain efficiency with real-time delivery visibility, dynamic ETAs, and proactive alerts, reducing WISMO inquiries and returns while enhancing customer satisfaction.

Description

Wismotion offers a comprehensive delivery management solution that enhances supply chain efficiency and customer satisfaction. Their real-time transportation visibility platform provides accurate, consistent data, enabling businesses to monitor inbound, outbound, dropship, and return shipments across all service providers. Features include dynamic estimated times of arrival (ETAs), automated exception detection, and proactive alerts, allowing for informed decision-making and risk mitigation. Additionally, Wismotion's Delivery Experience Management (DXM) solution facilitates personalized customer communication, reducing "Where Is My Order?" (WISMO) inquiries and returns from pickup service points by 30–60%