Event overview
Our latest staff dishonesty report (click here) highlights the problem as being significant and an often underestimated and under-managed threat in retail, with losses attributable to internal theft estimated to account for up to 40% of losses—yet less than 2% of offenders and cases are typically detected.
In this meeting, we will explore how and with what impact retailers have acted on the following opportunities highlighted in the report.
First, to what extent have retailers leveraged the detection gap concept using the provided excel tool to understand the scale of internal theft. Click here for link and thus bringing to life the opportunity for the business to prioritise investments in reducing staff dishonesty.
Secondly, how have they have deployed targeted communication campaigns to foster an improved culture of integrity, across all media channels from posters, to apps, etc, with positioning that is not seen as being too over accusatory.
Finally, to what extent have the retailers and their loss prevention teams been able to engage and influence other parts of the business, human resources, marketing, operations, finance, audit, etc, to deliver a more holistic staff dishonesty strategy.
