Event overview
You could be forgiven for thinking that the use of self-checkouts in USA retail is on the decline, yet the use of self-checkout has never been higher, with further growth expected. Moreover, the very latest academic lead research and retailer best practice learnings suggest that good design, advanced technology and an engaged self-checkout host programme can help remove shopper frustrations, increase scan accuracy and reduce walkaways.
In this Self Checkout Innovation Summit, operations leaders (Front end, Asset Protection, Stores, etc), Product and IT, will together explore, discuss and share new ways of growing self-checkout participation, while managing losses from wrong scanning and walkaways.
The two-day agenda will include research updates from academia, retailer deep dives, an innovation showcase, retailer updates and round table exercises. In addition, there will also be plenty of time for informal catch ups, including an evening networking event. There is no cost to participate in this meeting.
Participants can be expected to walk away with clear and actionable outcomes. Click below for the draft agenda.
