What Knowledge Do Loss Prevention Professionals Need? Have Your Say
We need your input for new piece of research As retail crime continues to escalate in both volume and complexity, the demands on today’s Loss Prevention (LP) and Asset Protection
On Demand Grocery Missing Item Claims – Latest Retailer Insights
Missing Item Claims from Third Party Platform Grocery Deliveries Our e-commerce loss working group recently met, with representation from twenty plus retailers including Tesco, Foodstuffs, Morrisons, Sainsburys, Walmart, Giant, Boots,
Freight Crime – Mind the Blind Spot
Retailer Insights on Freight Crime Cargo theft and supply chain / freight crime presents a growing challenge for retailers. These thefts can be internal (committed by company employees) or external
Zalando’s Returns Strategy: A Model for Smarter, Preventative Returns
For some online retailers, over a third of what they sell is sent back at a huge cost, this was one of many research findings from our true cost of
Managing Walkaways at the Self Checkout: New Retailer Insights
Tackling the Self-Checkout “Walkaway” Problem In September, we asked retailers via a short questionnaire to share their current thinking on the problem of walkaways, how they defined it, how they
