ECR Retail Loss

Loss prevention expertise and research

Enabling the retail sector to sell more and lose less

ABOUT US

Supporting the retail industry to reduce loss

ECR Retail Loss is a global collaboration between retailers, suppliers and academics, working together to better understand and manage the causes of retail loss.

Our community includes 400+ of the biggest global retailers (our current Board members are from Aholddelhaize, Nike, Next, and Tesco) alongside consumer goods manufacturers, academics and researchers. Together, we explore practical ways to reduce shrink, fraud, food waste and other preventable losses across all channels. And thanks to the funding from our research grant providers, all of our research, insights and meetings are offered to the retail industry for free.

“In the hands of consultants, the knowledge from ECR would be worth billions, but through ECR, it is free.”

Sir Terry Leahy

Former CEO, Tesco

WHAT WE DO

Latest insights

Through regular working group meetings, peer-led research, benchmarks and reports, we support loss prevention professionals, asset protection, store teams, and retail leaders in making smarter decisions to reduce shrink, protect assets, and meet rising expectations from customers and stakeholders.

  • A handheld device showing CCT images, as used in the ECR Retail Loss Report - Retail Crime Risk Models The Foundation of Intelligence-led Retail Crime Control

    Research Paper

    Retail Crime Risk Models: The Foundation of Intelligence-led Retail Crime Control

    Foreword Across the globe, many retailers are experiencing rising and increasingly complex forms of criminal activity. At the same time, stores and supply chains are becoming more technologically enabled and

Our eight priority areas are set by our community

Video in retail

The evolving role of surveillance, AI and analytics in deterring crime

Self-checkout

Balancing customer experience with effective loss prevention at SCO

Food waste

Reducing preventable waste and aligning shrink reduction with sustainability goals

RFID in retail

Using real-time data to track goods, reduce shrink, and improve replenishment

Inventory accuracy

Why better stock data reduces shrink, improves margins and builds trust

On-shelf availability

Ensuring products are where they should be, when customers want them

E-commerce 

Tackling fraud, returns abuse and delivery risk in online retail

Retail loss, safety and security

Protecting people, products and profits in an age of rising threats

EVENTS AND MEETINGS

Events calendar

Our events are always free for retailers, CPGs and academics. Search the calendar and click to find out more. We also run a small number of executive leadership courses a year, for which we do charge a fee.

Events

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Free to Join

Our community is helping to reshape the retail industry.

We do that by sharing insights, best practice and case studies. Whether you’re a retailer, a supplier, an academic researcher or a technology provider our goal is to help the retail sector to sell more and lose less.

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